Before you book tickets in the Indian Railways you have to clear all your doubts by making Railway Enquiry. Every year a lot of changes are made in the Indian Railways. The timings of many trains are changed and a lot of new trains are introduced every year. So, it is very important that you enquire about the timings and route of trains and then plan your journey. The easiest way to make the enquiry is online on the website of IRCTC.
 
Other than the online method, there are railway enquiries are set up at every station, where you can approach and make the enquiry. The officials at the enquiry provide you with all the answers and solutions you need regarding the railways and also assist you in booking your ticket on the right train. Train enquiry through your land phone is also provided. This will redirect you to an IVRS machine where you can make any enquiry you wish. Call centers and mobile phones are other means to get any information on trains.
 
If your ticket is in RAC you have to check the PNR status of your tickets and se if your ticket has got confirmed or not. When there is a need to travel in an emergency, you have the facility to book Tatkal tickets on the website of IRCTC and get confirmed tickets. Tatkal booking is allowed only one day prior to the departure of the train.
 
Railway Enquiry provides you all information on trains and allows you to book your ticket in the most suitable train.